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How to use Receiving
In your QTM mobile app, find and open your Purchase Order.
Step 1. Tap the Receive button.
- This will open the Receive Order Items page.
Step 2. Receive Order Items
- If all items have been received, are intact, and are the correct items, tap the Receive All Items button.
- If items have been damaged or only partially received, enter the quantities of the items received for each item and tap Receive Order.
Step 3. Tap Next.
- This opens a slide-in menu before opening the Packing Slips page:

Step 4. Engage with Upload Packing Slips slide-in menu
- This menu is skippable and will prompt you to take a picture or upload a document.
- Take a Photo will open your camera to take a picture. You can add more than one.
- Add document will open your file browser to upload an existing picture or document
- Skip This will receive without adding any documents.
Step 5. Tap Submit
- The status will change to Partially-Received or Complete as appropriate.
To un-receive items: you can enter a negative quantity - use this if something was mistakenly received or a wrong quantity was entered.
- A return for refund should be done with a change order instead.
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Need help?
Reach out to our Customer Support team:
- Call us toll-free at 1-833-712-5021
- Chat with us in our web and mobile apps