OverviewThe Chat Feature is available on both the web and mobile apps, allowing you to communicate directly with QTM staff for support, inquiries, and order assistance. We have a support team available to assist you from 6:30 AM to 4:30 PM Mountain Time. |
On web or mobile:
1. Select the chat icon on the top-right of the app.
2. Select a service - provide feedback, or request help
3. Start typing!
4. Optional: Attach a document, such as a saved screenshot by selecting the paperclip icon in the chat field.
Need help?
There are three ways to reach our Customer Success team:
- Send an email to [email protected]
- Phone or text us toll-free at 1-833-712-5021
- Chat with us using the chat bubble icon in our web and mobile apps