No longer need an order? Sent a PO on the wrong project, to the wrong vendor, or for any other reason you may need to cancel an order - here's how!


Cancel an Order


Web App

  1. Click the three-dot menu (⋯) 

  2. Select Cancel from the dropdown options.





Mobile App

  1. Tap the three-dot menu (⋯) on your order page 

  2. Select Cancel from the dropdown options.



Note:

  • Your cancellation will be sent to the supplier if the PO has been sent (On Order status, Complete/Received status). Otherwise up until the PO is sent it will just cancel internally.
  • A cancelled RFQ will alert the supplier that they no longer need to send a quote if they have not yet.

Need help?

Reach out to our Customer Support team: